RULES OF ENGAGEMENT/TERMS & CONDITIONS

Introduction

To ensure we operate in an inclusive and compliant manner, there are a few terms of engagement that you must agree to and follow in order to join and participate within this neighbourhood.  

1. You will be respectful:

The neighbourhood is a safe and honest place where no one should be judged or bullied. You agree that your contributions will be constructive and not criticize or attack another member of the neighbourhood, or their ideas. Furthermore, you agree to not post / share any obscene, hateful, or derogatory content. Trolling will not be tolerated, and any such behaviour will be monitored, and your membership revoked if you are deemed to be bullying other members. 

2. You will not spam or make intentional disruptions: 

You will not deliberately disrupt discussions with repetitive messages, meaningless messages or “spam” and you will not upload, post, or submit anything that contains any viruses, cancel bots, Trojan horses, harmful code, or other computer software programs designed to interrupt other members of the neighbourhood. 

3. You will respect confidentiality: 

Topics and personal information shared within conversations and forums must stay amongst those members involved unless the owner(s) have given their consent for information to be shared. This is particularly important in cases where sensitive issues/topics are discussed. 

4. You will be compliant: 

You must only hold one membership to the neighbourhood and only compete tasks once. Behaviours such as speeding in surveys i.e., not reading questions before answering, will be regulated. 


Failure to comply to all the above will result in your membership revoked and points acquired from completed tasks being lost. 


Terms and Conditions 


These terms and conditions (this “Agreement”) governs the relationship between One Picture (“ One Picture”, “we”, “our” or “us”) and you (“Member”, “you” or “your”), concerning any surveys, polls and discussion forums that are made available to you by us or on our behalf (each a “Survey”), via Your Moments Collective. 

Survey refers to the gathering of feedback from Members relating to shopping and to understanding how consumers feel and behave, which may consist of answering questionnaires, survey forms, or other forms of providing feedback to  One Picture. 

Such Surveys shall be conducted by One Picture through an online interface located at www.yourmomentscollective.co.uk

 

1. Definition

Confidential Information means all information, whether or not it is marked as confidential, that is disclosed or made available to a Member, directly or indirectly, through any means of communication or observation and includes (a) information about any brand and its products that is not known to the general public and includes information in any medium (whether oral, written, stored electronically or digitally) provided in connection with the Project; and (b) Responses provided in connection with the Project; 

  • Join Now Survey means the application email and record of personal details submitted by a person applying to be a Member; 

  • Member means a person who has been accepted for membership of Your Moments Collective;

  • Membership means a Member's membership of Your Moments Collective;

  • Membership Terms includes this document and all documents incorporated by reference; 

  • UK Consumer Law means all laws and regulations made under the Consumer Rights Act 2015. 

  • One Picture means One Picture Group Ltd (Company Registration Number: 12121092), an insights and research company. 

  • Project means the project name established by One Picture to survey the opinions of customers and/or Members for market research purposes; 

  • Responses means all content provided by a Member for the purposes of the Project, and includes any statement, document, email, form or notes created in connection with the Project; and all audio, audio visual or photographic recording of images, words, names, information, gestures, sounds or statements of Members recorded in connection with the Project; 

  • Website means the Your Moments Collective website located at www.yourmomentscollective.co.uk

 

2. Responding to Surveys 

  • One Picture shall make Surveys available to Members via the Website. Members will be invited to complete the Survey and may, at the discretion of One Picture, receive an incentive in exchange for completing the Survey fully and in accordance with the requirements of the Survey and this Agreement (an “Incentive”).  Incentives include vouchers via GiftPay. These incentives will be made available to you via email within a reasonable period of time after the completion of Surveys and the accumulation of enough points. You agree to provide to use up request the details that will allow us to share such vouchers as we permit.    

  • We process information about you in accordance with our Privacy Policy. You agree to ensure that all data or information you provide to us shall be accurate and complete. 

  • One Picture reserves the right at any time and from time to time to modify, suspend, or discontinue, temporarily or permanently, a Survey or the Website or any part thereof, or your access to any of them, including where an Incentive has been offered. 

  • Where you breach any provision of this Agreement, One Picture may declare any accumulated or offered Incentives due to you as null and void and prevent you from receiving them. 

  • You acknowledge and agree that  One Picture is not obliged to maintain the availability of the Website or Surveys. One Picture will use reasonable endeavours to process your completed Surveys but may be prevented from doing so by matters beyond its control that may result in the loss or deletion of, or failure to receive, process, or store any Member Responses (including Survey or poll results or responses).   

 

3. Membership 

3.1  To become and to remain a Member, you must: 

  • be aged 18 years or over

  • live and be a resident in the UK; 

  • apply to become a Member by completing and submitting to One Picture the “Join Now” Survey and confirm you do not work for MR agencies or marketing teams; 

  • have an active, permanent and operational email address to communicate with One Picture for the purposes of the Project; 

  • be accepted as a Member by One Picture;  

  • regularly participate in any surveys or discussions in which you are invited to take part, not including the “Join Now” Survey; and 

  • comply with these Membership Terms. 


  • Membership numbers are limited. One Picture may accept or reject a Membership application in its absolute discretion at any time and without giving reasons. Membership is personal to you and cannot be transferred to another person. You may not share logins and passwords with others. Sharing login information is in violation of this Agreement and may result in immediate account termination. 

  • You may cancel your Membership by sending an email to hello@yourmomentscollective.co.uk and inserting the words "Request Removal" in the subject line. 

  • By becoming a Member, you consent to receiving emails from One Picture in connection with the Project, including emails inviting you to participate in research. 

  • One Picture may provide you with Confidential Information. You agree not to disclose or use any of the Confidential Information in any way other than as necessary to participate in the Project. You may only disclose Responses for the purposes of the Project. 

  • One Picture may, at their discretion, provide you with products as part of your participation in the Project. You agree that your participation in the Project is voluntary and that, other than an opportunity to participate in Project-related promotions run by One Picture, you will not receive remuneration or reward from One Picture for your participation in the Project. 

  • You will provide current, complete, accurate information in the registration section of the Website. You will further update and keep that information current as needed. You must not make any false, misleading or fraudulent statement or become involved in any conduct or activity which may cause loss, damage or diminish the reputation of yourself. 

 

4. Termination 

  • One Picture may, at its absolute discretion, suspend or terminate with immediate effect: (a) all or any part of the Project; or (b) your Membership, immediately by giving you notice for any reason (including if you breach the ongoing requirements of these Membership Terms). 

 

5. Project Promotions 

  • You may choose to enter any Project-related promotional game of skill or chance offered to you as a Member. If you enter into such promotions you will be subject to promotional terms and conditions. Promotional terms and conditions that apply to you will form part of these Membership Terms. If you breach any promotional terms or conditions, you will be deemed to have breached these Membership Terms. 

 

6. Liability 

  • We are not obliged to provide you with Surveys to participate in or contribute to, and we have the absolute right to exclude you from participation in any Survey. 

  • Except for the statutory guarantees set out in the UK Consumer Law, One Picture excludes all warranties and disclaim all representations in relation to any goods or services provided to you by One Picture in connection with the Project. The information provided in connection with the Project including on the Website may include occasional and inadvertent errors and is provided "as is" and "as available". 

  • One Picture will not be liable for any loss, damage or injury suffered or sustained (even if caused by One Picture’s negligence) as a result of any person becoming a Member, or participating in the Project, except for any liability which cannot be excluded by law. You should independently assess the information and products provided to you during the Project and if necessary, you should consult with a professionally qualified dietician or other professionally qualified health practitioner on all specific situations, conditions, and dietary matters of concern to you. 

 

7. Your Privacy and Responses 

  • We agree not to use any of your Personal Information or Responses for any purpose except to operate the Website and for the purposes stated in this Agreement. Your information and Responses may be disclosed to our clients who are bound by confidentiality obligations in order to assist in products and services. Nothing in this Agreement limits our clients’ right to independently develop, acquire or market products, ideas, or businesses, without use of your Confidential Information. 

  • Any Confidential Information provided to you, whether directly or to which access is gained, during or as a result of the Surveys shall be kept confidential by you. You shall not engage in the dissemination or publication of any such confidential information as this might be detrimental to One Picture’s goodwill. You shall not use the confidential facts and information to your advantage or to the advantage of third parties. 

  • You acknowledge that One Picture may need to gather and process the following personal data from you in order for you to take part in any Surveys: first name, surname, email address. Your personal data will only be processed for the purposes of carrying out the market research, sending of messages by One Picture concerning the research and if you are entitled to an Incentive, to deliver the Incentive to you. The personal data you provide to One Picture will be processed in accordance with the One Picture’s Privacy Policy.  

  • You can gain access to, update or correct any personal information by using the portal or by contacting hello@yourmomentscollective.co.uk. One Picture also refers you to this Privacy Policy located here, for more information about the handling of personal information. However, these Membership Terms will prevail to the extent of any inconsistency between the One Picture Privacy Policy and the Membership Terms. 

  • One Picture will not publicly disclose the identity of Members. 

  • One Picture may use your Responses for purposes connected with conducting the Project and for any reasonable research and commercial purposes. 

 

8. Intellectual Property 

  • By participating in the Project, you acknowledge that all Responses are freely given and provided at your sole discretion. You assign to One Picture absolutely all rights, title and interest in your Reponses upon creation and you consent to One Picture and each of its successors and assigns, and anyone authorised by any of them, modifying, changing, copying, publishing, adding to, taking from, adapting and/or translating, in any manner or context, or to otherwise dispose of the Responses notwithstanding that such conduct may otherwise infringe moral rights (or similar) laws in any territory or jurisdiction, and, to the extent lawfully possible in a jurisdiction, you waive all moral rights. 

  • You will provide One Picture with any consent or other permission that One Picture requires to use your Response as set out in these Membership Terms. For the avoidance of doubt, One Picture is not required to pay any fee to use any Responses, no matter how that Response is used. 

 

9. Website 

  • One Picture owns or licenses all copyright and other intellectual property rights in and on the Website (including all layouts, applets, text and graphic images in this site). You may access and display the Website's pages on a computer or a monitor, and print out for your personal use any whole page or pages in the Website. All other use, copying or reproduction of any part of the Website is prohibited (save to the extent permitted by law). You must not reproduce on any other internet site, nor redistribute or sell any content or part of the Website nor reverse engineer, disassemble, or otherwise convert it to any other form that people can use. You must not link the Website to another Website in any way.   

  • You agree that any "Project", "One Picture” and “Your Moments Collective” logos are trademarks of One Picture. All rights in those trademarks are reserved by One Picture. Any other trademark appearing on the Website is the property of its respective owner. 

 

10. General   

  • These Membership Terms may be changed or varied at any time without notice and with immediate effect by One Picture in its absolute discretion. 

  • One Picture may use an agent or contractor to carry out all or part of the Project in its absolute discretion. 

  • These Membership Terms are governed by the laws of The United Kingdom. 

  • You are not, by virtue of your participation in the Project, an employee or contractor of One Picture. The relationship between you and One Picture is that you are a voluntary participant in the Project and that you will comply with these Terms of Membership. 

 


Last updated 17th April 2024